Effective Date: July 20, 2026
Orzen ("Orzen," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Ozenn mobile application and related services (together, the "Service").
Ozenn is an AI-powered assistant that helps you record, transcribe, translate, summarize, organize, and retrieve meetings and conversations. The Service uses speech-to-text transcription, AI-generated summaries, translation, and automated action-item extraction to help you get more out of your recordings.
By creating an account or otherwise using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Policy, please do not use the Service.
We collect only the information necessary to provide and improve the Service. We do not collect your location, contacts, photos, or advertising identifiers, and the Service contains no third-party advertising SDKs.
| Data | Details |
|---|---|
| Full name | Provided by you at sign-up |
| Email address | Used for sign-in, account recovery, and one-time verification codes (OTP) |
| Password | Stored as a salted hash — we never see or store your plain-text password |
| Data | Details |
|---|---|
| Audio recordings | Meeting or conversation audio you record in, or upload to, the App |
| Voice transcripts | Text generated from your audio via speech-to-text |
| Translations | Translated versions of your transcripts, where requested |
| AI-generated summaries and action items | Structured meeting minutes, summaries, decisions, and action items generated from your transcripts |
| Data | Details |
|---|---|
| Device timezone | Used to display accurate dates and times |
| Recording duration & timestamps | Metadata associated with each recording |
| IP address | Captured in server logs for security and rate-limiting |
| Crash and error reports | Collected via our error-monitoring provider to help us fix bugs (see Section 4) |
| Log files | Server-side request logs used for debugging, security, and abuse prevention |
We do not currently collect usage analytics, search history, notification preferences, uploaded images or documents, or in-app chat data, because the Service does not include analytics SDKs, a search-history feature, push notifications, or image/document upload and chat features at this time. If we add any of these features, this Policy will be updated before they go live.
We use the information described above for the following purposes:
We do not sell your information, and we do not use it for third-party advertising.
Certain features of the Service — including speech-to-text transcription, translation, and AI-generated summarization — require processing by trusted third-party cloud service providers that specialize in speech recognition, natural-language processing, and generative AI. These providers receive only the content necessary to perform the specific function you requested (for example, your audio for transcription, or your transcript for summarization).
These providers process your information solely to deliver the requested feature on our behalf, are contractually and/or technically restricted from using your content for their own purposes (including advertising or training their own models), and are required to apply appropriate safeguards to protect your data. We do not name every underlying provider in this Policy, as providers may change over time to improve quality, reliability, or cost; any change will continue to be governed by the protections described here.
Your account data, recordings, transcripts, and AI-generated content are stored on secure cloud infrastructure. Data is encrypted in transit using TLS/HTTPS. Access to production systems is restricted to authorized personnel on a need-to-know basis.
If you record while offline, the recording is stored locally on your device until a network connection is available and you choose to upload it. Locally stored recordings can be removed by deleting them in the App or by uninstalling the App.
We maintain backups of stored data for disaster-recovery purposes. Backups are retained for a limited period consistent with our internal retention schedule and are removed on a rolling basis thereafter.
We apply industry-standard safeguards to protect your information, including:
No method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security. We work continuously to protect your information using commercially reasonable safeguards appropriate to the sensitivity of the data involved.
Depending on your jurisdiction, you may have the right to:
Individual meetings, recordings, and derived content can be deleted directly within the App. To delete your entire account, use the in-app account-deletion option or email tech@orzen.in; we will complete account deletion within 30 days. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.
We retain your information only for as long as necessary to:
Your recordings and meeting content are retained until you delete them or delete your account. Server logs and diagnostic data are retained for a limited operational period and then deleted or anonymized.
The Service is not directed at, and is not intended for use by, children under the age of 13 (or the minimum age of digital consent in your jurisdiction, if higher). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at tech@orzen.in.
We work with a small number of trusted third-party service providers who help us operate the Service. These providers act on our behalf and are contractually restricted to using your information solely to provide their service to us. The categories of providers we use are:
| Category | Purpose |
|---|---|
| Cloud hosting & infrastructure | Hosting our servers, databases, and stored content |
| Speech-to-text & AI providers | Transcription, translation, and AI-generated summarization (see Section 3) |
| Transactional email | Delivering account verification codes and password-reset emails |
| Crash & error reporting | Identifying and diagnosing app crashes and errors to improve stability |
We do not currently use third-party advertising networks, analytics SDKs, or payment processors. If that changes, we will update this Policy accordingly before the change takes effect.
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar requirements, we process your personal data under the following legal bases:
Laws on recording conversations vary by country and state, and many require the consent of some or all participants before a conversation may be recorded. You are solely responsible for ensuring you have the legal right to record any conversation captured through the Service, including obtaining any consent required by applicable law in your jurisdiction.
Your information may be processed and stored in a country other than your own. Where we transfer personal data internationally, we take steps to ensure appropriate safeguards are in place consistent with applicable data protection law.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify you through the App or by email, and we will revise the "Effective Date" at the top of this Policy. We encourage you to review this Policy periodically. Continued use of the Service after changes take effect constitutes your acceptance of the revised Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Orzen
Email: tech@orzen.in
Website: https://www.orzen.in/